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Water cut in Lima: Sunass enables line for reports and complaints during service suspension


Massive water outage in Lima: uncertainty in condominiums and multifamily buildings (Weekly Report)

Just hours before starting the water cut that Sedapal announced in Lima, the authorities remind citizens of the channels to which they can go to make their queries or present their complaints if necessary. One of them was the National Superintendency of Sanitation Services (Sunass), who enabled the Line 1899 to attend to people who observe irregularities during the suspension of the service.

This number is now operational and is available to people so they can express their doubts now. According to the president of the entity, Mauro Gutiérrez, residents of affected areas You may contact them to “complete the information.”

Sedapal assured that there will be a water supply through cisterns in various parts of the city - Credit: Infobae Composition
Sedapal assured that there will be a water supply through cisterns in various parts of the city – Credit: Infobae Composition

“If you do not understand the information that Sedapal gives you, you can call us at 1899 and we will give you additional information to know if your area is in court or not, based on the information that you have sent us. Sedapal“, he expressed to Final point.

Faced with a possible call saturationGutiérrez explained that, if the call is not made, the number will be recorded and the entity will contact you again to answer your query.

Gabriela Corimanya Jiménez, representative of Sunassinformed the citizens that they will also be present during the water cut to exercise oversight functions.

Sunass opens two sanctioning proceedings against Sedapal for “incomplete information.”  - Credit: Composition Infobae
Sunass opens two sanctioning processes against Sedapal for “incomplete information.” – Credit: Composition Infobae

“We have crews made up of teams that have joined the monitoring and supervision work, and we are going to move to verify that in the 102 fixed distribution points The supply is being made for all those people who require it,” he explained to Native.

The official urged citizens to communicate with their questions, but above all if they wish to alert about any irregular situation.

“For this we have implemented the Line 1899, for those who want information at this time and also to send us their complaints. I can’t find a person at the collection point, they are not attending, the attention is not being given as required or perhaps there are even unscrupulous people who want to make you doubt that the water is being sold. There is a very important point there: the water that will be distributed Sedapal It is completely free,” he said.

You can access through this link to the interactive map that Sedapal has enabled so that citizens can be aware of the details about the water cut in their districts, such as duration and start date. You just have to enter your supply number to make it easier to access the area that corresponds to you.

Sedapal assured that there will be a water supply through cisterns in various parts of the city - Credit: Infobae Composition
Sedapal assured that there will be a water supply through cisterns in various parts of the city – Credit: Infobae Composition

The institution also made available to the population the next link to identify the supply points of water closest to the place where we are.

A few days ago and in statements to the press, the Minister of Housing, Construction and Sanitation, Hania Pérez de Cuéllarconfirmed that the work that causes the water cut in Lima will begin at 6:00 am on Friday, October 6.

According to the district, these works will interrupt the service for 24, 48 and 96 hours. The highest restriction index corresponds to Chorrillos, San Juan de Miraflores, Villa María del Triunfo and Villa El Salvador.

Sedapal assured that there will be a water supply through cisterns in various parts of the city - Credit: Infobae Composition
Sedapal assured that there will be a water supply through cisterns in various parts of the city – Credit: Infobae Composition

In Santiago de Surco, Barranco, San Borja, Surquillo, Miraflores, San Isidro and La Molina, El Agustino, Ate, Santa Anita, San Luis, Cieneguilla, San Juan de Lurigancho, San Martín Porres, Rímac, Independencia, La Victoria and Cercadothe suspension of water service will be for two days.



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